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AVDA Employment Opportunities

JOB TITLE:                            Victim Advocate

DEPARTMENT:                    Program Services – Emergency Shelter

CLASSIFICATION:               Full-time, nonexempt, hourly, “at-will”

REPORTS TO:                      Residential Services Manager

JOB SUMMARY: The Victim Advocate provides direct services to victims of domestic violence in residence and provides crisis intervention to callers on AVDA’s 24-Hour Hotline. 


6 Positions Available:

2          Mon – Fri         3:00pm – 11:00pm

1          Mon – Fri         3:30pm – 11:30pm

1         Tue – Fri           2:00pm – 10:00pm, Sat 10:00am – 6:00pm

1          Mon – Thu       2:00pm – 10:00pm, Sunday 10:am – 6:00pm

1          Sun – Thu       11:30pm – 7:30am (Overnight Shift)


  • Read and abide by the rules, policies and standards set forth in the Employee Personnel Policy Manual.
  • Provide direct services to victims of domestic violence in accordance with program guidelines and agency policies.
  • Provide crisis intervention, safety planning, supportive counseling, advocacy, and referrals.
  • Maintain health and safety of residential campus; direct and coach staff and participants in creating a positive, respectful communal living environment.
  • Assist with VOCA compensation and relocation applications.
  • Distribute welcome kits, emergency supplies, and participant assistance as needed.
  • Oversee volunteers and interns working directly with participants.
  • Able to work in different environments and utilize effective time management skills.
  • Maintain accurate program records, inventory control and grant required statistics.
  • Promote an organizational culture that embraces workplace values of respect, caring, support, effective communication, teamwork, collaboration, accountability and responsibility; and work with staff to create and maintain a workplace environment reflective of those values.


  • Bachelor’s degree in social work, sociology or related field or a minimum of two years relevant experience in victim advocacy.
  • FCADV Core Competency Training and privilege status obtained within first 90 days.
  • Meet required training hours annually to maintain privilege status.
  • Excellent verbal and written communication skills; exceptional customer service skills.
  • Reliable transportation, and if that is a personal vehicle, a valid driver’s license and clean driving record for insurability.
  • Basic use of MS Excel, Word, Outlook and client database software.
  • Fluent in reading, writing, speaking English.  Secondary language is a plus.


  • Ability to exert physical effort which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (up to 20 pounds), bending, stooping, stretching, squatting, sitting, including movement up and down stairs.
    • Minimal travel required in the Palm Beach County area.        


Email your resume and cover letter to  Indicate the position days/hrs you are applying for in your cover letter. Please advise Human Resources at this email address in advance if you require accommodations to participate in the employment process. EOE/DFWP/E-VERIFY